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How to Activate PowerDirector 10 via the Trial Version.
Reply to this topicTwillightSun218Newbie Private MessageJoined: Dec 30, 2011 03:21Messages: 22Offline
Solved byDec 31, 2011 22:40 Allow me to start with a brief of my current situation:
My friend, who does a lot of video editing self-employed, recently received two in-store-purchased copies of Cyberlink PowerDirector 10 (one of them Ultra, the other being Deluxe), as a Christmas present. He installed and activated the Deluxe version for himself, but had been looking to sell off the Ultra version for anyone who was seeking it.
Now, I had a full version of PowerDirector 8, but have been looking to get 10 because I preferred to have the Audio Normalization feature. And as such, I purchased the Ultra version off of him for a fraction of the retail price.
Here is my issue: the activation code I received with it appears to be brand new and fine, but the installation CD that came along with the software appears to be damaged - as I cannot get it to read on my laptop. I already have the trial version of PowerDirector 10 that I installed earlier with approximately 25 days remaining for the trial period. Since I already have the store-purchased activation code for the software, I wish to activate it via the trial version immediately, but cannot figure out how to do so.
I've been told earlier that it will automatically ask for the code once trial period expires, but I do not see a reason to justify waiting nearly a month to use the full features of the software when I have the purchased activation code at hand.
I also read elsewhere that you need to download the full version and install it since it is different from the trial version, but again, I do not know how to obtain the full version given how I do not have a working installation CD.
Can anyone help me here?
ReplyMy friend, who does a lot of video editing self-employed, recently received two in-store-purchased copies of Cyberlink PowerDirector 10 (one of them Ultra, the other being Deluxe), as a Christmas present. He installed and activated the Deluxe version for himself, but had been looking to sell off the Ultra version for anyone who was seeking it.
Now, I had a full version of PowerDirector 8, but have been looking to get 10 because I preferred to have the Audio Normalization feature. And as such, I purchased the Ultra version off of him for a fraction of the retail price.
Here is my issue: the activation code I received with it appears to be brand new and fine, but the installation CD that came along with the software appears to be damaged - as I cannot get it to read on my laptop. I already have the trial version of PowerDirector 10 that I installed earlier with approximately 25 days remaining for the trial period. Since I already have the store-purchased activation code for the software, I wish to activate it via the trial version immediately, but cannot figure out how to do so.
I've been told earlier that it will automatically ask for the code once trial period expires, but I do not see a reason to justify waiting nearly a month to use the full features of the software when I have the purchased activation code at hand.
I also read elsewhere that you need to download the full version and install it since it is different from the trial version, but again, I do not know how to obtain the full version given how I do not have a working installation CD.
Can anyone help me here?
TwillightSun218Newbie Private MessageJoined: Dec 30, 2011 03:21Messages: 22Offline
Dec 31, 2011 23:20 P.S. A better question is, what can I do to download and install the full version of CLPD10 (and then enter in the activation code that I have once the dialog box pops up)?
ReplyHalConSenior ContributorPrivate MessageLocation: Charlottetown, PEIJoined: Mar 01, 2008 10:36Messages: 708Offline
Dec 31, 2011 23:27 TwillightSun,
As far as I know, you cannot activate the trail version.
To install the Ultra version you will have to remove the trial version. You can uninstall through the Control panel.
With a damaged disk you are probably out of luck. As you did not purchase from CyberLink or an authorized reseller, you are not likely to get assistance from customer support. You could try taking it back to the store that it was purchased from and see if they can get you a replacement.
I know this is not the answer you are looking for. Sorry
Hal OS - Win10 Pro, MB - Asus P8Z77-V, CPU - Intel Core I7-3770 @ 3.40GHz (8 CPUs), 16g RAM, Video - ATI - HD7770, PD11 & PD365
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ReplyAs far as I know, you cannot activate the trail version.
To install the Ultra version you will have to remove the trial version. You can uninstall through the Control panel.
With a damaged disk you are probably out of luck. As you did not purchase from CyberLink or an authorized reseller, you are not likely to get assistance from customer support. You could try taking it back to the store that it was purchased from and see if they can get you a replacement.
I know this is not the answer you are looking for. Sorry
Hal OS - Win10 Pro, MB - Asus P8Z77-V, CPU - Intel Core I7-3770 @ 3.40GHz (8 CPUs), 16g RAM, Video - ATI - HD7770, PD11 & PD365
My YouTube
RobertJ/OZSenior ContributorPrivate MessageLocation: Melbourne AustraliaJoined: Aug 14, 2006 02:26Messages: 1209Offline
Dec 31, 2011 23:49 Hi TwillightSun,
This situation has previously and been discussed on the forum and resolved by CyberLink.
You will however need a copy of the purchase receipt, if you can obtain it from the original purchaser. CyberLink will accept that as proof of ownership and you will also need to provide the CD key. A screen shot of the box with key displayed would be good to provide
If no receipt is available, then as HalCon has stated, you're basically on your own.
Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10
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ReplyThis situation has previously and been discussed on the forum and resolved by CyberLink.
You will however need a copy of the purchase receipt, if you can obtain it from the original purchaser. CyberLink will accept that as proof of ownership and you will also need to provide the CD key. A screen shot of the box with key displayed would be good to provide
If no receipt is available, then as HalCon has stated, you're basically on your own.
Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10
PDtoots
TwillightSun218Newbie Private MessageJoined: Dec 30, 2011 03:21Messages: 22Offline
Jan 01, 2012 00:32 Thank you very much for your response.
I understand, it is unfortunate but it appears that I have no choice at this point.
I will be in contact with the bloke I purchased it from and attempt to get my money back.
ReplyReply to this topicReply to this topicI understand, it is unfortunate but it appears that I have no choice at this point.
I will be in contact with the bloke I purchased it from and attempt to get my money back.
PETENewbie Private MessageJoined: Dec 24, 2009 04:05Messages: 7Offline
Solved byDec 30, 2009 14:11 I bought the Media Suite 8 Pro ($89.95 US) for download It all seemed to download and install OK.
But now when I use Power Director 8 and try to (for example) open more than one PIP (the reason I upgraded) it tells me I need to upgrade or activate my software..
I have a CD key that came with my email, but no 'Activation Code'
I have attempted to contact CyberLink tech support / customer service. Tree times now I have been given my same 'CD Key' never any indication they understand my situation and no 'Activation Code'
I've searched through this forum, and closest I can find is an offhand comment that 'you get what you pay for' and 'you should have bought the 'ultra' version'
an answer.. but little help
So here is the page where I researched the various software versions
http://www.cyberlink.com/products/cyberlink-media-suite/compare_en_US.html
I didn't see anything here that told me I was getting the 'weak' version of the Director software.. am I the only one with this issue??
This message was edited 1 time. Last update was at Dec 30. 2009 14:12
Reply
Dafydd BSenior ContributorPrivate MessageJoined: Aug 26, 2006 08:20Messages: 11973Offline
Dec 30, 2009 14:53 Hi Pete, 
The activation code and the CD key are the same thing in this case. There is a difference between the activation code for Media Suite 8 (activates all the products within it) and PowerDirector 8's (deluxe and ultra) activation codes.
You can PM me your code if you like me to check it - I am the moderator here and have access to all CyberLink's products.
Moderator: http://forum.cyberlink.com/forum/user/listGroup/7.page
When you select a feature NOT active (just shows) in a restricted version of PD you are offered the opportunity to upgrade to Deluxe or Ultra where these capabilities are fully functional.
Dafydd
[Moderator]
This message was edited 3 times. Last update was at Dec 30. 2009 14:56
ReplyynotfishSenior ContributorPrivate MessageLocation: N.S.W. AustraliaJoined: May 08, 2009 02:06Messages: 9813Offline
Dec 30, 2009 14:58 Hi Pete -
I can't help you with the activation code issue, but if you look at this table http://www.cyberlink.com/products/powerdirector/compare_en_US.html and compare it to the features of PD8HE (in Media Suite) in the link you posted, you can see the differences.
If you were trying to sell a 'diminished' version of a product, would you advertise it as 'the weak version', or simply point out what it can do?
Ah - Dafydd has been there and done done - forget what I said.
Cheers - Tony
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ReplyI can't help you with the activation code issue, but if you look at this table http://www.cyberlink.com/products/powerdirector/compare_en_US.html and compare it to the features of PD8HE (in Media Suite) in the link you posted, you can see the differences.
If you were trying to sell a 'diminished' version of a product, would you advertise it as 'the weak version', or simply point out what it can do?
Ah - Dafydd has been there and done done - forget what I said.
Cheers - Tony
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PETENewbie Private MessageJoined: Dec 24, 2009 04:05Messages: 7Offline
Dec 30, 2009 15:16 Thanks for the replies Here's what I am figuring out..
I got screwed. I thought the version of PowerDirector 8 in the MediaSuite 8 I bought was going to be a full version since I looked at the two pertinant comparrison pages
http://www.cyberlink.com/products/cyberlink-media-suite/compare_en_US.html
http://www.cyberlink.com/products/powerdirector/compare_en_US.html
The first makes it look as though the Power Director portion of the Media Suite 8 would be identical between Ultra and Pro
In fact the ONLY differences mentioned are in the PowerDVD (different software I could care less about)
Since the 'Ultra & Pro' versions of media Suite 8 are identical as far as Power Director.. I incorrectly assumed they were the 'Ultra' / blue box not the orange box
They use Orange & Blue boxes, and terminology like 'Ultra, Pro, Deluxe and Centra'.... but these factors don't apply equally across their software packages..
I'm not saying I was intentionally duped, it might be a simple mistake, however I feel like I was not well informed to make a good decision to buy
I like the softwate (Power Director) I have, but I need the extra features I was looking for origanally..
So the next question is, will CyberLink take all this back and let me just buy PowerDirector 8 Full version alaone?
This message was edited 2 times. Last update was at Dec 30. 2009 15:24
ReplyPETENewbie Private MessageJoined: Dec 24, 2009 04:05Messages: 7Offline
Dec 30, 2009 15:20Quote:The activation code and the CD key are the same thing in this case.
Which adds to the confusion with the non-english speaking techs I am forced to deal with via email
Quote:There is a difference between the activation code for Media Suite 8 (activates all the products within it) and PowerDirector 8's (deluxe and ultra) activation codes.
Yup, that is why I keep using the terminology the software uses 'Activation Code' in my emails.. I am not looking for a CD Key which I already have
Quote:You can PM me your code if you like me to check it - I am the moderator here and have access to all CyberLink's products.
Thanks, but the CD Key works fine or I wouldn't be able to use the software, no? Reply
Dafydd BSenior ContributorPrivate MessageJoined: Aug 26, 2006 08:20Messages: 11973Offline
Dec 30, 2009 15:28Quote:Quote:You can PM me your code if you like me to check it - I am the moderator here and have access to all CyberLink's products.
Thanks, but the CD Key works fine or I wouldn't be able to use the software, no?
Quote:But now when I use Power Director 8 and try to (for example) open more than one PIP (the reason I upgraded) it tells me I need to upgrade or activate my software..
Then why are you heading this thread with a subject in the topic 'PowerDirector activation code' and implying the software requests you activate the software?
Attach an image of what you view?
Thanks
Dafydd
[Moderator]
This message was edited 1 time. Last update was at Dec 30. 2009 15:31
ReplyPETENewbie Private MessageJoined: Dec 24, 2009 04:05Messages: 7Offline
Dec 30, 2009 15:39Quote:
Then why are you heading this thread with a subject in the topic 'PowerDirector activation code' and implying the software requests you activate the software?
Then why are you heading this thread with a subject in the topic 'PowerDirector activation code' and implying the software requests you activate the software?
Follow me here
I buy the software from the website
I download it
I install it
-- at this point it requires a 'CD Key' which came with the conformation email
I used the supplied 'CD Key' to install the software
I use the software
At some point I attempt to use more than one PIP (a feature I now know is reserved for the 'better' software)
-- when you attempt to use a feature that is 'off limits', you get a window asking you to activate your software, or to upgrade
So I tired to use my 'CD Key' to activate (didn't work, not enough digits, wrong code)
I was left with two options, contact support and ask questions here..
This is where I was when I started to ask questions. Since I was not yet aware that I had bought 'lesser' software, I thought I was missing a code or that my software might be broken
Cyberlink Activation Code
So two different places that one would have to add a 'code' in my situation..
I think I have a pretty good idea of what happened now, and what I need to do (pay more) so I'll have to think about it
This message was edited 1 time. Last update was at Dec 30. 2009 15:40
ReplyynotfishSenior ContributorPrivate MessageLocation: N.S.W. AustraliaJoined: May 08, 2009 02:06Messages: 9813Offline
Dec 30, 2009 16:49Cyberlink Powerdirector Product Key
Hi Pete -
Yes - your summary is correct... & you're right - how would anyone know the HE version of PD in Media Suite was a 'lesser' version? They wouldn't, without some prior knowledge.
It is a little confusing when there are so many variants of the software and they're not lined up side by side - as in this table http://www.cyberlink.com/products/powerdirector/compare_en_US.html
On the table you originally linked to, all it said about Picture in Picture Designer was that (a) there was one! & (b) it had 65 templates.
Personally, I'd just spend the extra dollars to upgrade to the full version of PD & use whatever I could of the rest of Media Suite.
Cheers - Tony
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ReplyReply to this topicYes - your summary is correct... & you're right - how would anyone know the HE version of PD in Media Suite was a 'lesser' version? They wouldn't, without some prior knowledge.
It is a little confusing when there are so many variants of the software and they're not lined up side by side - as in this table http://www.cyberlink.com/products/powerdirector/compare_en_US.html
On the table you originally linked to, all it said about Picture in Picture Designer was that (a) there was one! & (b) it had 65 templates.
Personally, I'd just spend the extra dollars to upgrade to the full version of PD & use whatever I could of the rest of Media Suite.
Cheers - Tony
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